Find all your Frequently Asked Questions about our services!

DDE Not Supported by Microsoft Excel
DDE is no longer supported by Microsoft Excel, but you are able to use the DDE feature with another program called Open Office. Open Office is similar ...
Sat, 15 Oct, 2016 at 11:35 AM
Accessing the Product Help Page
 You may find our Product Help Page useful when exploring all of the features that the streamer has to offer. The help page is easily accessibly in the s...
Wed, 24 Aug, 2016 at 12:49 PM
Windows 10: Accessing Internet Explorer
With the latest release of Microsoft's Windows operating system, comes a new browser (Microsoft Edge). Unfortunately at this time Edge does not suppor...
Fri, 3 Jun, 2016 at 1:24 PM
How can I check that the Quotestream service is up and running?
We recommend that clients implement a monitor at a rate of no more than once per minute.   Please use the following url to check that the services are u...
Tue, 9 Feb, 2021 at 9:40 AM
Stuck at "Connecting to Server" on a Mac
Step 1: Find System Preferences on the menu bar   Step 2: Go to Network Step 3: Go to advanced Step 4: Go to the proxies tab ...
Tue, 11 Jun, 2019 at 10:06 AM